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BENEFITS OF LISTING YOUR HOME WITH
LILLIAN MONTALTO SIGNATURE PROPERTIES
Statistics
Service
- We offer the highest level of professionalism from our office décor, to associate dress codes as well as established service and performance standards
- Our attention to detail in every aspect of the transaction is unrivaled
- The Team approach. When you hire your agent, you get the entire team.
- Our office is departmentalized, like a fine hotel which ensures you are benefiting
from the most experienced experts in each aspect of the transaction
- Rigid Quality Control process and checklists used to ensure customer satisfaction
- We employ the use of multiple customer satisfaction surveys through out the life of a real estate transaction for quality assurance
- A live voice answers the telephones 7 days a week during office hours.
- We tell our clients what the need to hear not what they want to hear
- We provide customers agent interview forms to help them compare apples to apples during the agent selection process
- Reputation, the company is lead by example, more specifically we are lead by the 3rd best Realtor in the country
- 52% of our listings are sold in house
- The number of transactions per agent per year in our office for the calendar year of 2004 was 49 transactions per agent, the area average was 7 transactions per agent
- The Company’s sell price to list price ratio for 2004 = 100.15%
- Significant and superior market knowledge
- Education – agents are required to obtain 100 hours of training per year. No exceptions!
- Agents are required to obtain specific certifications each year of their association with the company
- Our agents employee real estate business coaches to help them continuously improve their individual practice of real estate
- Our agents employ a proactive sales approach, i.e., door knocking and tele-prospecting
- Our agents are DAILY accountable to management.
- We have properties fully and completely listed in 24 hours. No exceptions!
- We have a separate Marketing Department
- Marketing is NOT the same thing a sales. Marketing creates the interest and makes the telephone ring.
- Sales make the transaction occur.
- We are a Member of Relo, the largest relocation organization in the world
- We offer in-house photography, digital editing, graphic design and professional, 4 color-commercial grade marketing materials, i.e., property brochures, advertisements
- Offer clients and customers a friendly, intuitive Website with customized visual tour with panoramic views. We follow up and solicit feedback on every showing on everyone of our listings
- We emphasize communication. i.e., our Seller platform is available 24/7 via the internet where our sellers can review all activity and feedback on their property and transaction
- We employ daily email services for buyers that provide market summaries, and detailed reports. addresses, etc
- Provide Listings with pre-offer title work
- We offer a Moving truck for use for free
- We utilize our London Taxi for showings
- We offer a Children’s room so that our smaller guests are attended to while we consult with the parents.
- We leverage state of the art technology within our business to improve our success, i.e., video conferencing, multi- media presentations, transaction software, etc
- We have Concierge Desk, not a reception desk
- We offer in house mortgage services, with the same service philosophy
- We are heavily involved in our community through charitable work. Our collective efforts have contributed over $250,000 to St Judes, Lions club and the YWCA over the last 3 years
- Prominent Member of the Northeast Builders Association – Lillian was Associate of the year for 2004
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